Privacy Policy

Effective Date: 21/04/2025

At FULLER PRODUCTS PTY LTD, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.fullerproducts.com.au and interact with our products and services.

1. Information We Collect

We may collect the following types of information:

– Personal Information: When you create an account, make a purchase, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.

– Non-Personal Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, pages visited, and the time and date of your visit. This information helps us improve our website and services.

2. How We Use Your Information

We may use the information we collect for the following purposes:

– Order Processing: To process your orders and manage your account.

– Customer Support: To respond to your inquiries and provide customer support.

– Marketing Communications: To send you newsletters, special offers, and promotional materials. You can opt out of receiving these communications at any time.

– Website Improvement: To analyse usage patterns and improve our website’s functionality and user experience.

– Security: To protect our website and users from fraud and unauthorized activities.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us recognize you and provide personalized services. You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.
Legal Requirements: We may disclose your information when required by law or to protect our rights, privacy, safety, or property, or that of others.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights or if you have questions about how we handle your information, please contact us at lisa@fullerproducts.com.au.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.